Support · Shipping
Shipping & Delivery
Free worldwide delivery is included in every published price. Duties and taxes are prepaid to the carrier on a DDP basis where the destination country permits prepayment.
Lead times
- Order processing: 1–3 business days
- Air freight transit: typically 5–12 business days depending on destination
- Tracking issued by email at dispatch
Duties and taxes
Where prepayment is permitted, duties and taxes are included and no further payment is due on arrival. Where a destination does not permit prepayment, the carrier collects applicable charges before release. Import compliance in the destination country remains the buyer's responsibility.
Transit damage
Inspect the shipment on arrival. Report visible damage within 7 days with photographs of the packaging and unit so a carrier claim can be lodged.