HydroHub™
HydroHub™
Transport · Fleet · Gensets
Support

Troubleshooting guide.

Alarms, no output, over-temperature and water-quality faults — symptom, likely cause and the action to take.

Short answer

What are the most common faults on a PEM hydrogen enhancement unit?

Most support cases resolve to water quality or the vibration sensor. Water outside TDS ≤ 5 µS/cm — or an overdue resin filter — trips the high-TDS alarm and reduces output; a mis-set or loose vibration sensor causes a unit that never starts or that runs with the engine off. Power supply, water level and mounting location cover almost everything else.

  • Water quality first: purified water, TDS ≤ 5 µS/cm, resin filter every 6–9 months
  • No output: check DC supply and fuse, then water level, then vibration sensor
  • Runs with engine off: reduce vibration-sensor sensitivity, remount the sensor
  • Over-temperature: relocate away from exhaust heat, improve ventilation
  • Low output: replace resin filter before suspecting the stack
Water spec
TDS ≤ 5 µS/cm
Filter interval
6 – 9 months
Supply
12 / 24 V DC
Support
Remote, business hours
Fault table

Symptom → cause → action.

SymptomLikely causeAction
Water-shortage alarmReservoir below minimum levelRefill with purified water (TDS ≤ 5 µS/cm). Check for leaks at fittings and hose clamps.
High-TDS alarmOut-of-spec water or exhausted resin filterDrain, fit a new resin filter, refill with purified or deionized water. Do not use tap, rain, bore or mineral water.
No gas output, engine runningPower supply, water level or vibration sensorCheck fuse and DC supply at the battery, confirm water level, then adjust vibration-sensor sensitivity and confirm the sensor is firmly mounted.
Unit runs with engine offVibration sensor set too sensitive or picking up external movementReduce sensitivity and relocate the sensor away from body panels that move independently of the engine.
Over-temperature shutdownMounting location, airflow or ambient heatRelocate away from exhaust and turbo heat, provide ventilation, and confirm ambient conditions are within the operating window.
Output lower than commissioningOverdue resin filter, conductivity drift, or intake leakReplace the resin filter, refill with purified water, then pressure-check intake plumbing and one-way valve.
Fuel data shows no changeTrial method rather than hardwareConfirm a controlled baseline exists and duty cycle, drivers and fuel supplier were held constant.
Escalation

If it is still not resolved.

Send the unit model and serial, the alarm shown, DC supply voltage measured at the unit, water source and last filter change date, and a photo of the mounting location and intake connection. That set is usually enough to close a case remotely.

See also the installation guide, full FAQ and replacement resin filters.

FAQ

Questions.

The high-TDS alarm is on. What do I do?

Stop using the current water. Drain the reservoir, fit a fresh resin filter and refill with purified or deionized water at TDS ≤ 5 µS/cm. The alarm should clear once conductivity is back in spec. Repeat trips usually mean the water source is out of spec rather than a fault.

The unit produces no gas. Where do I start?

Check three things in order: supply voltage and fuse at the battery, water level in the reservoir, and vibration-sensor pick-up. A unit that never starts while the engine runs is most often a sensitivity setting or a loose sensor mount.

Output seems lower than when it was new.

The usual cause is water quality: an overdue resin filter lets conductivity drift and reduces stack performance. Replace the filter, refill with purified water, and confirm intake-line integrity before assuming a stack issue.

How often should the resin filter be replaced?

Every 6–9 months under normal duty, or sooner if the high-TDS alarm trips. Filters are compatible with the HHO-450, HHO-675 and HHO-900 units.

The over-temperature shutdown keeps triggering.

Review mounting location: airflow, distance from exhaust or turbo heat, and ambient temperature. Units mounted in an enclosed, unventilated space or against a hot surface will cycle on temperature.
Related

Continue reading.

Hydrogen combustion enhancement

What it is, how PEM gas reaches the cylinder, and what it does not do.

Engine performance improvement

Flame speed, burn completeness and load response on diesel engines.

Fuel efficiency

How to baseline and measure litres per 100 km or litres per hour.

Emissions reduction

Soot, particulate and unburnt-fuel behaviour, and how to test it.

Visible smoke reduction

Smoke opacity findings per study, with the NOx trade-off disclosed.

Remote-site fuel logistics cost

Landed cost versus pump price, and why the same percentage moves more money.

Generator-set classes

Camp, prime, standby, rental, telecom, irrigation and ship's service sets compared.

Idle & part-load duty cycles

Reefers, camp gensets and high-idle plant — where the literature reports most room.

Hydrogen with biodiesel blends

Per-study findings for hydrogen enrichment on biodiesel, NOx disclosed.

Installation guide

Nine-step fitting sequence: mounting, wiring, gas line, commissioning.

Safety & compliance

On-demand gas, no storage, alarms, shutdowns and reversibility.

Case studies & field results

Published operator data and trial methodology.

Compare PEM systems

A-450 to DH-Power side by side: displacement, output, current draw.

Does it actually work? Evidence review

The published literature, the FTC/EPA history and the ACL context.

How it works

Gas path and established physics, explained with diagrams.

PEM vs alkaline

Membrane on water versus caustic KOH: servicing, purity, cost.

Sizing combined gas

Why PEM and alkaline gas-volume benchmarks are not interchangeable for ICE sizing.

Four hydrogen technologies

Enhancement vs H2ICE vs fuel cell vs chemical generation.

Compared with Hydrogen Fuel Systems

Honest comparison with the Perth-based Gen alkaline range.

Compared with H2i Technology

Hardware, pricing and evidence transparency versus the Victorian supplier.

Compared with dynaCERT HydraGEN

PEM versus alkaline, published price versus dealer quote, Verra versus ACCU.

Compared with HYDI

The South Australian manufacturer: UniSA testing, field history and quote path.

AU installation, warranty & safety

VSB 14 and VSB 6, ACL guarantees and documentation to keep.

Mining fleets

Haul trucks, dozers, drill rigs and site gensets: unit selection and dust.

Marine

Workboats, charter, fishing and ship's service gensets — no gas stored aboard.

Agriculture

Tractors, headers, pump sets and farm trucks across seasonal duty.

FAQ

Answers on fitment, water, warranty, freight and duty cycles.

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